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How to annals a Samsung product with your Samsung account

Creating and signing in to your Samsung business relationship helps you stay upward to date on arrangement updates and recall notices, gain access to device-specific troubleshooting, and be able to manage your warranty status. A Samsung account too allows you lot to backup, restore, and sync data across multiple devices, discover lost devices, and access exclusive apps, like SmartThings and Samsung Pay.

Annotation: Bachelor settings and screens may vary by wireless service provider, software version, and device. When signing in to an account, you lot may be asked to verify your identity using ii-step verification.

To get all of your Samsung account's benefits, you will demand to register your devices to the account. If you take a Galaxy phone, Galaxy tablet, or Samsung Television, the device should be automatically registered the beginning time you log into your Samsung account on the device. On the other hand, if you have a dwelling appliance or other device yous will demand to manually register it via the Samsung website or the Samsung Members app. It is also a skillful idea to add your Samsung account to your child's products, and annals them too.

2. When you're set up, open up a web browser and go to the Registration page on the Samsung website. You will be asked to sign in to your account if you oasis't already.

   

3. Select your production category, such as Mobile, Television set & Dwelling house Theater, Abode Appliances, etc.

4. If needed, select your product type, such as Telephone, Tablet, or Wearable. You can skip this step if you lot're registering something that isn't a mobile device, such as a TV or abode apparatus.

5. Enter the product'south IMEI number (for devices with a cellular connexion merely) or its serial number and model number.

   Note: For mobile devices without a cellular connection (similar Wi-Fi tablets), make certain to select the Wi-Fi option in lodge to enter the serial number instead of an IMEI number.

   

6. If you practice not know the product's IMEI, series, or model number, the website will have instructions on how to find information technology. You can too look at the "Find the product'southward model and serial or IMEI number" section for more than information.

7. Once you've entered the number, select REGISTER. The product volition now be registered to your business relationship.

8. If you are having trouble registering your product, please see the "Cannot annals a device" section for troubleshooting steps.

Note: If the website says your phone or tablet is already registered, it'south probably because yous signed in to your Samsung account on the device which automatically registered it to the account.

You tin employ the Samsung Members app to register your products! The app lets you conveniently browse a device's QR code or barcode instead of manually entering it. You can besides browse for devices over Wi-Fi if they're continued to the net.

1. If you haven't already, make sure yous have theSamsung Members app on your Milky way telephone and sign in to your Samsung account.

2. OpenSamsung Members, and and so tap the Get aidtab. TapRegister, and then select a registration method.

Note: If the Samsung Members app says your phone or tablet is already registered, it's probably because yous signed in to your Samsung business relationship on the device which automatically registered it to the account.

• Register using a QR code: To place your device'south serial number through a QR code, tap Scan QR code, and tap OK. Line up your phone's camera with the device's QR code. Brand sure yous use the barcode on the device itself, non on the packaging. When the device is found, follow the on-screen instructions to register it.

• Register using Wi-Fi: To search for your device through your connected Wi-Fi network, tap Scan Wi-Fi, and allow the necessary permissions. So, follow the on-screen instructions to register your device. Not all devices support Wi-Fi registration.

• Browse the barcode or manually enter: To scan a barcode on your device or manually enter its numbers, tap Enter info or browse barcode. Select your device type (phone, watch, TV, etc.). From here, you tin enter the necessary data. If you lot'd similar to scan a barcode, tap the barcode icon next to your desired option, such as Model number. When you're finished inbound or scanning, tap Register.

When registering a product to your Samsung account, you lot will need to enter some information well-nigh your device. Some mobile devices (like phones or LTE tablets) require y'all to enter an IMEI number, while appliances and other devices require a serial number and model number. However, go along in listen that if you tin can sign into your Samsung business relationship on the device, that will automatically register information technology to your Samsung account.

If y'all're non able to sign into your Samsung account on the device, your best bet is to log in to your Samsung account on our website, and become to the Registration page.

You lot tin learn more about registering your product in the adjacent section.

Wondering what your warranty covers? After your device has been registered, y'all tin can become online and view the product's warranty information.

1. Using a spider web browser, log in to your Samsung account on the Samsung website.

2. Navigate to the My Products folio. Here you will run across a list of all your registered devices.

3. Find your desired device in the listing.

4. Select REVIEW WARRANTY next to your desired device, and follow the on-screen instructions to find your warranty.

   

5. When viewing your warranty data, you lot may exist asked to provide proof of purchase if you lot haven't already.

6. If you are unable to provide this information, you will demand to look upwards the general warranty data for your device. To practise this, navigate to the Warranty folio on the Samsung website, and apply the different categories to find your specific device and its warranty information.

Important: To asking service through the website, a Samsung account is required and your desired product must exist registered.

You tin easily set up upward service for your registered devices using your Samsung account.

1. Using a web browser, log in to your Samsung account on the Samsung website.

2. Navigate to the My Products page. Hither you will see a list of all your registered devices.

3. Notice your desired device in the list. If the product isn't registered, you will need to register it before you can request service. Delight run across the "Where and how to register a product" section for more details. Or, you can selectRegister a new product at the top of the My Products page to begin the registration procedure.

4. When you're ready, select REQUEST SERVICE side by side to your desired registered device, and follow the on-screen instructions.

   

5. Alternatively, you lot can navigate to the Service folio on the Samsung website, and then select Commencement repair service.

At that place are a few reasons why you may not exist able to annals a device to your Samsung account. For example, you won't exist able to register a telephone if it's unlocked, rooted, pre-production, a not-US model, or purchased from a retailer not intended for the The states.

Below are another reasons and some troubleshooting tips for when a device won't register.

• I reset the TV simply it still shows as registered: When the Television receiver is reset, it won't be removed as a registered device. If you lot demand to edit or update your account info or view your registered products, you can admission your business relationship online.

• Password issues: If you can't annals a device because you can't remember your Samsung account's password, you can easily reset information technology. Only navigate to the Sign In page, select Discover ID or Reset password, and and then follow the on-screen instructions.

  

• Devices don't show in account online: If a device y'all previously registered is not appearing in your account, this means it wasn't saved or it has been removed. To view your devices and see if your desired one is registered, navigate to the My Products folio and scroll down the list. Sometimes it may take a while afterward registration for a device to appear in the list.

• IMEI not is accepted: If the website does not take your device's IMEI number, it means the IMEI number is not valid or belongs to an international device. It's as well possible that the device is already registered to a different account. If y'all are using a VPN that may have an IP address exterior of the US, disconnect from it.

• Samsung Members app is not working: If the Members app does not work properly or does non allow you register a device, shut the app and reopen information technology. If it's withal having bug, try updating the app. If that doesn't piece of work, uninstall, and and so reinstall Samsung Members on your phone, and and so try again. Finally, if you are however having problem, contact Samsung Customer Support for aid.

• Barcode scanner doesn't piece of work in Samsung Members app: If the Members app is not letting you browse a barcode when registering a product, close and reopen the app. If it all the same doesn't work, attempt entering the code manually.

• Cannot register international device in Samsung Members: If y'all are trying to access Samsung Members from outside the U.s.a., or access the phone with a Samsung business relationship from exterior the US, yous will not exist able to register your device.

Thank you for your feedback!

© 2022 Samsung Electronics America, Inc. Samsung, Samsung Milky way and Family Hub are trademarks of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. The above content is provided for entertainment and information purposes simply. Consult user manual for more complete information. All information included herein is subject to modify without discover. Samsung is not responsible for any direct or indirect damages, arising from or related to use or reliance of the content herein.

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Source: https://www.samsung.com/us/support/answer/ANS00089142/

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